These Terms & Conditions govern your use of the maya23 platform. Please read them carefully before registering or placing any bets.
You must be at least 21 years old to register and use maya23. Age verification is required and strictly enforced in compliance with Philippine regulations.
Each player is permitted one account only. Duplicate accounts will be suspended and any associated balances may be forfeited pending review.
All bonuses are subject to wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal requests will be processed.
Deposits via GCash, PayMaya, BPI, BDO, and Metrobank are accepted. Withdrawals are processed to the same payment method used for the original deposit.
Any attempt to exploit software bugs, use automated betting tools, or engage in collusion will result in immediate account suspension and forfeiture of funds.
You are responsible for maintaining the confidentiality of your login credentials. maya23 will never ask for your password via email, chat, or phone.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and maya23 ("we," "us," or "the Company") governing your access to and use of the maya23 online gaming platform, including all games, features, promotions, and services available at maya23.app and any associated mobile applications or platforms.
By creating an account, making a deposit, or placing a bet on maya23, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all users of the platform, including registered players, guests browsing the site, and any person accessing the platform from the Philippines or any other jurisdiction where access is permitted.
These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
To register and use the maya23 platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
maya23 reserves the right to verify your eligibility at any time and to suspend or close your account if you are found to be ineligible. Any winnings accrued during a period of ineligibility may be forfeited.
To access the full features of maya23, you must register for an account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, email address, and contact number. You agree to update this information promptly if it changes.
Each player is permitted to hold only one active account on maya23. The creation of multiple accounts — whether under the same name, email address, device, IP address, or payment method — is strictly prohibited. If maya23 detects duplicate accounts, all associated accounts may be suspended, and any balances or pending withdrawals may be withheld pending investigation.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. maya23 will never ask you for your password via email, live chat, or telephone. Any activity conducted through your account is your responsibility, whether or not you authorized it. If you suspect unauthorized access to your account, you must notify maya23 immediately via our support channels.
maya23 is required to verify the identity of its players in accordance with applicable anti-money laundering (AML) regulations. You may be required to submit government-issued identification, proof of address, and proof of payment method before withdrawals are processed. Failure to provide satisfactory documentation may result in delays or refusal of withdrawal requests.
maya23 accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. These thresholds are subject to change; the current limits are always displayed in the Finance / Wallet section of your account.
Deposits made via GCash and PayMaya are typically credited to your maya23 account instantly. Bank transfers via BPI, BDO, or Metrobank may take longer depending on the bank's processing schedule. maya23 does not charge fees for deposits, but your payment provider may apply their own transaction fees.
Withdrawal requests are processed to the same payment method used for the original deposit. GCash and PayMaya withdrawals are typically processed within one (1) hour during normal operating hours. Bank transfers may take one (1) to three (3) business days. maya23 reserves the right to conduct additional verification checks before processing any withdrawal.
All transactions on maya23 are conducted in Philippine Peso (PHP / ₱). If you deposit using a payment method denominated in a different currency, your bank or payment provider may apply a conversion rate and associated fees.
maya23 offers various bonuses and promotions to eligible players. All bonuses are subject to the specific terms and conditions published alongside each promotion, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. In the event of any conflict between these general Terms and the specific promotion terms, the specific promotion terms shall prevail.
Bonus funds credited to your account must be wagered a specified number of times (the "wagering requirement") before they can be converted to withdrawable cash. The applicable wagering requirement is stated in the terms of each individual promotion. Wagering requirements must be met within the stated validity period; unused bonus funds will expire automatically.
maya23 reserves the right to withhold, cancel, or reclaim any bonus or associated winnings if it determines, in its sole discretion, that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, or exploiting promotional terms in a manner inconsistent with their intended purpose.
All bets placed on maya23 are subject to the specific rules applicable to each game or betting market. These rules are available within each game or market interface. By placing a bet, you confirm that you have read and understood the applicable rules. maya23 reserves the right to void any bet that was placed in error, placed on a suspended market, or placed using incorrect odds due to a technical error.
Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the game interface and may vary by game type, player tier, and promotional period. maya23 reserves the right to adjust bet limits at any time without prior notice.
The following conduct is strictly prohibited on the maya23 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the maya23 platform — including but not limited to software, game content, graphics, logos, trademarks, text, audio, and video — is the exclusive property of maya23 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the maya23 platform without the prior written consent of maya23. Any unauthorised use of maya23's intellectual property may result in account termination and legal action.
To the fullest extent permitted by applicable law, maya23 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
In all cases, maya23's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.
maya23 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data, subject to applicable legal and regulatory requirements.
maya23 is committed to promoting responsible gambling. We provide tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are accessible from your account settings at any time.
You must be at least 21 years of age to use the maya23 platform. If you believe you may have a gambling problem, we strongly encourage you to use our self-exclusion tools and seek professional assistance. For more information, please visit our Responsible Gaming page.
maya23 reserves the right to impose account restrictions or initiate a mandatory cooling-off period if we have reasonable grounds to believe that a player is exhibiting signs of problem gambling, regardless of whether the player has requested such measures.
maya23 reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if:
Upon termination of your account, any real-money balance remaining in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification and provided no fraud investigation is pending.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the maya23 platform shall first be submitted to maya23's customer support team for informal resolution. If the dispute cannot be resolved informally within thirty (30) days, it shall be referred to the appropriate regulatory authority or submitted to the courts of competent jurisdiction in the Philippines.
You agree that any claim or cause of action arising out of or related to these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be permanently barred.
maya23 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. If you do not agree to any amended Terms, you must stop using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the maya23 support team. Our team is available 24 hours a day, 7 days a week via live chat on the platform.
You may also reach us by email at: [email protected]
Please note that the email address above is provided as plain text for reference. For the fastest response, we recommend using the live chat feature available after logging in to your maya23 account.
Now that you know the rules, create your account and start playing. Slots, live casino, sports betting, and more — all in one place, built for Filipino players.
Must be 21 years or older to register and play. Please gamble responsibly.